Furness Cars and Commercials, based in South Cumbria, have reviewed the performance of their vehicle tracking and report a return on investment ‘three times over’ as the system approaches its third year of operation.
With 22 breakdown & recovery vehicles, backed by fully equipped service vans, the family-run firm changed to AGM routeMASTER after a decade of trying other tracking providers.
“Other systems were always very expensive. They promised the earth but delivered well short of the mark.” Explains Director, Gary Grieve. “After we signed up with AGM, the difference was immediately apparent and to coin a phrase, it did exactly what it said on the tin!”
Formed over 30 years ago, Furness provides a 24/7 breakdown and recovery service alongside a major repair and maintenance operation for cars and commercial vehicles, from two sites in Crooklands and Askam-in-Furness.
Using the AGM system, Furness is able to monitor the location of each vehicle and can organise job and workload planning. Furthermore, customers are kept aware of ETAs while loading times can be accurately recorded. The system also enables driver identification and using the PTO (power take off) function, the control office can see when any given winch is in operation.
“It’s about flexibility really.” says Gary. “We have tight fleet control and the ability to closely manage fuel usage, while monitoring vehicle idling and individual driver behaviour. It is certainly a very effective tool which is low on cost and high on return. It has paid for itself probably three times over. Furthermore, the back-up service AGM provides is nothing short of excellent.”