Cool Express keeps track with real-time routeMASTER vehicle monitoring

Cool Express, the Kettering based specialist temperature controlled couriers have renewed their longstanding arrangement with AGM Telematics and continue to benefit from tight vehicle control using AGMs RouteMaster tracking system.

Established in 2001 and now with an extensive fleet of multi-temperature Mercedes Sprinters, Cool Express deliver whole or part loads of frozen, chilled and ambient goods to RDCS, retailers and restaurants throughout the UK and Europe.

“Cool Express have established a reputation for reliability throughout the cold chain.” Comments MD Nick Askew. “Not least, this is down to our ability to provide accurate information regarding the whereabouts or arrival time of any vehicle. If there are delays beyond our control or if we should need to confirm the departure and / or arrival time of a load, we can refer to the on-screen vehicle location and also provide the history of any journey, we can even allow the client access to view the vehicles progress in real time with the share trip feature on the RouteMaster system.”

AGM have provided a fleet control service to Cool Express since 2010 and Nick Askew is upbeat about the benefits:

“In the express courier business, timed deliveries are often required. Moreover, we may be carrying relatively high value loads of specialist foods or pharmaceuticals. It is important therefore for us to have a good, solid system which allows us to monitor the fleet and to keep customers appraised regarding the status of their load. The RouteMaster system certainly delivers this and in turn, we get the back-up service we need from AGM.

“Furthermore,” concludes Nick Askew, “it’s remarkably easy to use and does exactly what we need it to do. A simple service charge payment is all we need to take care of and without doubt, the system pays for itself!”

AGM Telematics, based in Corby , Northants provides a unique cloud-based, modular tool set comprising planning, dispatch and tracking modules, each of which can operate as a stand-alone device or as an integral part of the complete RouteMaster fleet control solution. Contracts are not required and operators can benefit from a “pay-as-you-go” arrangement.